David Mc Carville
About David Mc Carville
David McCarville is an Enterprise Customer Success Manager at Digital.ai, where he has worked since 2023. He has a background in business development and customer success, with previous roles at Square, Concentrix, and HDIAC.
Current Role at Digital.ai
David Mc Carville serves as an Enterprise Customer Success Manager at Digital.ai, a position he has held since 2023. In this role, he focuses on ensuring customer satisfaction and success with Digital.ai's solutions. His responsibilities include managing enterprise accounts and fostering strong relationships with clients to drive product adoption and value realization.
Previous Experience at Square
David Mc Carville worked at Square as a Senior Business Development Representative for a brief period in 2021, specifically for three months in Scottsdale, Arizona. He was responsible for identifying business opportunities and developing relationships with potential clients. Prior to this role, he also served as a Business Development Representative at Square from 2020 to 2021 for three months.
Background in Customer Success and Sales
Before joining Digital.ai, David gained extensive experience in customer success and sales roles. He worked at Concentrix as a Contract Renewal Specialist and Account Manager from 2021 to 2023. Additionally, he held a position as a Customer Sales Representative at Coyote Logistics from 2019 to 2020, where he focused on customer engagement and sales strategies.
Education and Academic Background
David Mc Carville studied at the University of Tennessee, Knoxville, where he earned a Bachelor's degree in Journalism. His academic tenure lasted from 2010 to 2014. This educational background provided him with skills in communication and media, which he has applied throughout his professional career.
Experience at HDIAC
David worked at the Homeland Defense & Security Information Analysis Center (HDIAC) in various editorial roles. He served as a Social & Multi-Media Editor from 2017 to 2019 and as a Junior Editor from 2016 to 2017. In these positions, he contributed to content creation and management, enhancing communication strategies within the organization.