Gaurav Sajwan
About Gaurav Sajwan
Gaurav Sajwan is a Technical Account Manager at Digital.ai, where he has worked since 2022. He has a background in engineering and information technology, holding multiple degrees and extensive experience in roles such as Release/Infrastructure Engineer and DevOps Engineer.
Current Role at Digital.ai
Gaurav Sajwan currently serves as a Technical Account Manager at Digital.ai, a position he has held since 2022. He works remotely from Boston, Massachusetts. In this role, he is responsible for managing customer accounts and ensuring the successful integration of new systems into existing architectures. His work involves collaborating with technical teams to address customer needs and maintain high service standards.
Previous Experience at The Weather Company
Prior to his current role, Gaurav worked at The Weather Company, an IBM Business, as a Release/Infrastructure Engineer for six months in 2016. This position was based in Andover, Massachusetts, and involved addressing production environment issues. His responsibilities included performing root cause analysis of customer problems, which contributed to improving service reliability.
Educational Background
Gaurav Sajwan holds a Master’s Degree in Data Sciences and Information Technology from Robert Morris University, where he studied from 2014 to 2015. Additionally, he earned a Bachelor's degree in Electronics Engineering from GL Bajaj Institute of Technology and Management, completing his studies from 2007 to 2011. He also pursued a Master’s Degree in Information Technology at DePaul University during 2014 to 2015.
Career Progression and Roles
Gaurav has held various technical roles throughout his career. He worked as a Build and Release Engineer at Macy's for four months in 2015 and as a Technical Engineer at HCL Technologies for one year from 2011 to 2012. He also served as a Customer Support Engineer III at Dell for one year from 2012 to 2013. Before his current position at Digital.ai, he was a Sr DevOps Engineer at the same company from 2020 to 2022.
Technical Skills and Expertise
Gaurav Sajwan has developed a strong expertise in performing root cause analysis of production environment issues. He maintains up-to-date knowledge of industry trends, technologies, and the competitive landscape. His technical skills are complemented by his experience in collaborating with teams to ensure the successful integration of systems, which enhances operational efficiency.