Melissa Craddock
About Melissa Craddock
Melissa Craddock is a Senior User Experience Researcher with extensive experience in the field, having worked for various organizations including AT&T, EY, and Digital.ai. She has a background in Human Computer Interaction from Georgia State University Perimeter College.
Current Role at Digital.ai
Melissa Craddock serves as a Senior User Experience Researcher at Digital.ai. She has been in this role since 2020, contributing her expertise in user experience research to enhance product usability and customer satisfaction. Her work focuses on understanding user needs and behaviors to inform design decisions.
Previous Experience in User Experience Research
Prior to her current position, Melissa Craddock accumulated extensive experience in user experience research across various organizations. She worked at EY for three months in 2020, where she focused on user experience research in Atlanta, Georgia. Before that, she held multiple roles at AT&T, including Senior User Experience Research & Design from 2017 to 2020 and from 2013 to 2016, both in the Greater Atlanta Area.
Background in User Experience Design
Melissa's background includes significant roles in user experience design. She worked at NewPoint Media Group from 2011 to 2013 and at The Home Depot for one month in 2013. Additionally, she was employed at the Centers for Disease Control and Prevention from 2004 to 2006, where she contributed to user experience research and design efforts.
Educational Qualifications
Melissa Craddock studied Human Computer Interaction at Georgia State University Perimeter College from 2009 to 2010. This educational background provided her with foundational knowledge and skills essential for her career in user experience research and design.
Career Timeline
Melissa's career in user experience research spans over a decade. She began her professional journey at the Centers for Disease Control and Prevention and has since worked at various organizations, including MemberClicks from 2007 to 2009 and Cartoon Network from 2010 to 2011. Her diverse experience has shaped her approach to user experience research.