Ranjith Ravi
About Ranjith Ravi
Ranjith Ravi is an L2 Technical Support Engineer at Digital.ai in Chennai, Tamil Nadu, India, where he has worked since 2022. He has a background in technical support roles across various companies and holds a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from KGiSL Institute of Technology.
Work at Digital.ai
Ranjith Ravi has been employed at Digital.ai as an L2 Technical Support Engineer since 2022. In this role, he is responsible for providing advanced technical support and troubleshooting for Digital.ai's software solutions. His work is based in Chennai, Tamil Nadu, India, where he has contributed to the company's commitment to delivering high-quality technical assistance to clients.
Previous Experience in Technical Support
Before joining Digital.ai, Ranjith Ravi worked at IBS Software as a Senior Executive Product Support from 2021 to 2022. His tenure lasted for 7 months in Bengaluru, Karnataka, India. Prior to that, he served as an L1 Technical Support Engineer at COLLABNET SOFTWARE PRIVATE LIMITED from 2018 to 2021, accumulating 3 years of experience in Chennai, Tamil Nadu, India. He also worked as a Technical Support Engineer at CSS Corp for 1 year from 2017 to 2018 in the Chennai Area.
Education and Expertise
Ranjith Ravi holds a Bachelor of Engineering (BE) degree in Electrical, Electronics and Communications Engineering from KGiSL Institute of Technology. He completed his studies from 2013 to 2017, acquiring foundational knowledge and skills relevant to his technical support roles in the software industry.
Career Progression in Technical Support
Ranjith Ravi's career in technical support began at CSS Corp, where he gained initial experience as a Technical Support Engineer. He then progressed to an L1 Technical Support Engineer position at COLLABNET SOFTWARE PRIVATE LIMITED, followed by a role as Senior Executive Product Support at IBS Software. His current position as L2 Technical Support Engineer at Digital.ai reflects his growth and development in the field.