Rob Gillings
About Rob Gillings
Rob Gillings is a Senior Support Engineer currently employed at Digital.ai since 2022. He has extensive experience in technical and application support roles across various companies, including UPC Broadband, Rabobank Utrecht, ABN AMRO Clearing Bank, ING Bank, and Sun Microsystems.
Current Role at Digital.ai
Rob Gillings serves as a Senior Support Engineer at Digital.ai, a position he has held since 2022. He operates in the Amsterdam Area, where he applies his extensive experience in technical support and application analysis to assist clients and enhance service delivery. His role involves troubleshooting, resolving issues, and ensuring optimal performance of Digital.ai's solutions.
Previous Experience in Technical Support
Prior to his current role, Rob Gillings worked at UPC Broadband as a Technical Support Analyst from 2004 to 2007. During this three-year tenure, he developed skills in customer support and technical troubleshooting, contributing to the overall efficiency of the support team. His experience laid a foundation for his future roles in application support and engineering.
Career in Application Support
Rob Gillings has significant experience in application support, having worked at Rabobank Utrecht as an Application Support Analyst from 2015 to 2018. In this role, he focused on maintaining and enhancing banking applications, ensuring they met user needs. He also served as an Application Specialist at ABN AMRO Clearing Bank from 2018 to 2022, where he continued to develop his expertise in application management.
Technical Background
Rob Gillings has a diverse technical background, beginning with his role as a Desktop Engineer at Sun Microsystems from 1999 to 2003. He then transitioned to ING Bank as a Technical Application Analyst, where he worked for eight years from 2007 to 2015. His experiences across various organizations have equipped him with a robust understanding of technical applications and support processes.
Education and Early Career
Rob Gillings studied at Quarrendon Secondary from 1979 to 1983. This educational background provided him with foundational knowledge that he later applied in his technical and support roles. His early career included significant positions that shaped his skills in technical support and application analysis.