Sven Schuetz
About Sven Schuetz
Sven Schuetz is a Senior Customer Success Manager at Digital.ai, with a background in Information Technology Management and extensive experience in customer support and technical sales, particularly in mainframe and Linux systems.
Work at Digital.ai
Sven Schuetz has been employed at Digital.ai as a Senior Customer Success Manager since 2021. In this role, he focuses on ensuring customer satisfaction and success with Digital.ai's solutions. His responsibilities include supporting sales functions and leveraging his expertise in mainframes and Linux technologies. Schuetz's background in customer support and technical sales enhances his ability to address client needs effectively.
Education and Expertise
Sven Schuetz studied Information Technology Management at Berufsakademie Stuttgart, where he achieved a Diploma in Engineering (Dip-Ing.) from 1999 to 2002. He also attended The Open University, earning a Bachelor of Science (BS) in IT in 2002. His educational background provides a strong foundation for his expertise in SAN/Network design, Linux systems, and mainframe technologies.
Background
Before joining Digital.ai, Sven Schuetz worked at IBM Malaysia as a Technical Sales professional for z Systems in the ASEAN region from 2013 to 2015. His role involved critical global customer support for Linux on the mainframe. Additionally, he has experience in open source development in C within the systems management domain at IBM Böblingen, contributing to his comprehensive understanding of technical sales and customer support.
Achievements
Sven Schuetz has contributed to various projects involving Linux kernel and Linux on the mainframe during his tenure at IBM. His responsibilities included overseeing critical global customer support and working on SAN/Network design and administration. His technical knowledge and experience in mainframe environments support his role in customer success and sales functions.