Christiane Sevenich
About Christiane Sevenich
Christiane Sevenich is the Director of Customer Success at Digital River, where she has worked since 2012. With extensive experience in IT, E-Commerce, and SaaS, she leads a cross-functional team managing clients across EMEA and US/CA regions.
Work at Digital River
Christiane Sevenich has been with Digital River since 2011, holding various positions that reflect her growth within the company. She currently serves as the Director of Customer Success, a role she has held since 2022. Prior to this, she was the Senior Manager of Customer Success for MyCommerce in the EMEA region from 2020 to 2022. Her earlier roles include Manager of Client Operations for MyCommerce, EMEA, from 2016 to 2020, and Account Manager for Commerce, MyCommerce, EMEA, from 2015 to 2016. She also worked as Client Marketing Manager and Senior Project Manager in E-Commerce from 2012 to 2015 and 2011 to 2012, respectively.
Education and Expertise
Christiane Sevenich studied at the Industrie- und Handelskammer Köln, where she focused on Certified Project Manager and PMP Preparation in 2011. Her educational background supports her extensive experience in IT, E-Commerce, and SaaS. This expertise has been instrumental in her leadership roles in customer success and account management, particularly in complex international environments.
Background
Before joining Digital River, Christiane Sevenich worked at Metro Systems as a Consultant in IT-Procurement from 2007 to 2011. She also served as a Project Manager for Marketing and Event Management at GS1 Germany GmbH from 2002 to 2007. Her diverse background in project management and consulting has contributed to her ability to lead cross-functional teams effectively.
Achievements
Christiane Sevenich is recognized for her ability to navigate complex international environments and lead cross-functional teams managing clients across EMEA and US/CA regions. Her leadership focuses on global sales and customer success, showcasing her advanced analytical and structured approach. She is known for being self-motivated and solution-oriented, which has contributed to her success in various roles at Digital River.