Gerben Uunk
About Gerben Uunk
Gerben Uunk is a Senior Fraud Investigator at Digital River Inc in Shannon, County Clare, Ireland, with over 18 years of experience in fraud analysis. He has a background in Environmental Management and has held various positions in finance and client service throughout his career.
Work at Digital River
Gerben Uunk has been employed at Digital River Inc since 2006, serving as a Fraud Analyst for 18 years. In 2019, he advanced to the position of Senior Fraud Investigator, a role he has held for 5 years. Based in Shannon, County Clare, Ireland, he is responsible for overseeing the risk review process for new Publisher and Affiliate signups. Uunk also serves as the primary point of contact within his team for police requests for information and court orders. His responsibilities include training junior fraud agents in fraud detection and prevention techniques.
Education and Expertise
Gerben Uunk has a diverse educational background. He studied at the Hogeschool van Amsterdam, where he focused on Nursing and Pre-med from 1988 to 1990. He later pursued Environmental Management at University College Cork from 2008 to 2009 and at the Institute of Technology, Sligo from 2009 to 2011. His studies in Environmental Management have complemented his professional roles, particularly in risk assessment and management. Uunk has authored procedures and training manuals specifically for the Global fraud team, showcasing his expertise in fraud prevention.
Background
Before joining Digital River, Gerben Uunk worked in various roles that contributed to his professional development. He served as a Telemarketing Researcher at Interview-NSS from 1996 to 1999. He then worked at GE Access B.V. in Amsterdam as a Channel Finance Representative Coordinator for 10 months in 2001. Uunk also held a position at Fortis Bank Nederland NV as an Account Manager in the Client Service Desk for 6 months in 2002. These experiences provided him with a foundation in client service and financial operations.
Achievements
Gerben Uunk has a proven track record in his field, particularly in reducing chargeback risks for both his team and clients. His role as Senior Fraud Investigator involves significant responsibilities, including the training of junior fraud agents in effective fraud detection and prevention techniques. Uunk's contributions to the Global fraud team through the development of training manuals and procedures have enhanced the team's operational efficiency and effectiveness.