Guilherme Godoi
About Guilherme Godoi
Guilherme Godoi is a Security Administrator with extensive experience in the technology sector, currently employed at Digital River since 2020. He has held various roles in security and customer service, and has a solid educational background in Information Technology and related fields.
Work at Digital River
Guilherme Godoi has been employed at Digital River since 2019, progressing through various roles. He started as an Associate Security Administrator from 2019 to 2020. Following this position, he served as an Associate Desktop Administrator for two years until 2020. Currently, he holds the title of Security Administrator, a position he has maintained since 2020. His experience at Digital River encompasses responsibilities related to security and desktop administration.
Previous Employment at CaseStore®
Before joining Digital River, Guilherme Godoi worked at CaseStore® in Bauru, São Paulo, Brazil. He began as an Apple Technician from 2014 to 2015, where he handled technical support and repairs. Following this role, he was promoted to Supervisor, serving from 2015 to 2016. His time at CaseStore® provided him with foundational experience in technical support and management.
Education and Expertise
Guilherme Godoi has a solid educational background in technology. He studied at Senai Bauru, where he achieved a Technician certification in Hardware and Software in 2012. He furthered his education at Senac Bauru, obtaining a degree in Information Technology from 2013 to 2015. In 2015, he also completed a Linux course at Senac Bauru. Additionally, he studied at Lcetb in Co Clare, Ennis, in 2017, enhancing his technical skills.
Customer Service Experience
During his career, Guilherme Godoi gained customer service experience while working at Digital River as a Customer Service Representative from 2017 to 2018. This role involved direct interaction with customers, addressing their inquiries and providing support. His experience in customer service complements his technical skills, enabling him to effectively communicate with clients.