James C Chen
About James C Chen
James C Chen is a Senior Software Engineer in Test at Digital River, where he has worked since 2020. He has extensive experience in software quality assurance and engineering, having held various roles at multiple organizations in Taiwan and New Zealand.
Current Role at Digital River
James C Chen currently holds the position of Sr. Software Engineer in Test at Digital River, a role he has occupied since December 2020. In this capacity, he is responsible for designing test plans and executing test cases for the Front-End web in the Digital River Client Control (DRCC) team. His work supports the admin dashboard utilized by Digital River’s clients. He also implements and maintains end-to-end automation test scripts using the Selenium framework in Java and TestCafe in JavaScript. Additionally, he performs sprint demos of all tasks on a bi-weekly basis and conducts automation regression test analysis for weekly Global Commerce platform releases.
Previous Experience at Digital River
Before his current role, James C Chen worked at Digital River as a Sr. QA Engineer from 2015 to 2018 and again from 2018 to 2020. During his tenure, he was involved in early defect discovery from project requirements and performed root cause analysis to assist developers. He also served as the primary owner of UI automation test script development within the DRCC team. His contributions during this period laid the groundwork for his promotion to Sr. Software Engineer in Test.
Professional Background in Quality Assurance
James C Chen has a solid background in quality assurance and software testing, having worked in various roles at the Institute for Information Industry - Data Analytics Technology & Applications Institute. He served as a Software Quality Manager for two months in 2014, and as a Section Manager for a total of 16 months across two separate tenures in 2014 and 2015. His earlier experience includes a position as a Senior Engineer in 2013. This extensive experience in quality assurance has equipped him with the skills necessary for his current role.
Educational Qualifications
James C Chen earned his Bachelor of Engineering in Computer Systems Engineering from The University of Auckland, completing his studies from 1998 to 2002. He further pursued a Master of Engineering Studies at the same institution, which he completed in 2003. His educational background provides a strong foundation for his technical expertise in software engineering and quality assurance.
Awards and Recognition
In June 2019, James C Chen received the ACE Award, recognizing his contributions and performance at Digital River. His involvement in the Employee Welfare Committee in 2018 and as an employee representative in labor-management meetings from 2019 to 2023 highlights his commitment to fostering a positive work environment and advocating for employee interests.