Jeremy Benson
About Jeremy Benson
Jeremy Benson serves as the Director of Engineering at Digital River, where he has worked since 2016, overseeing the Development Operational Excellence team and managing testing projects. He has over a decade of experience in quality assurance and engineering roles, having previously held positions at Peoplenet and Digital River.
Work at Digital River
Jeremy Benson has been with Digital River since 2007, holding various positions over the years. He currently serves as the Director of Engineering, a role he has held since 2016. Prior to this, he was the Associate Director of QA Engineering-Program Management from 2014, and he also worked as a Senior Quality Assurance Manager from 2011 to 2014. His earlier roles at Digital River include QA Lead for five months in 2011 and QA Engineer from 2007 to 2010. In his current position, he oversees the Development Operational Excellence team and manages testing projects for the subscriptions platform.
Education and Expertise
Jeremy Benson earned a Bachelor of Arts degree in Communications from the University of Northern Iowa, where he studied from 1993 to 1997. His educational background provides a foundation for his expertise in quality assurance and engineering management. He has developed skills in process and testing methodology, which he applies across the organization to enhance operational excellence.
Background
Before joining Digital River, Jeremy Benson worked as a QA Analyst II at Peoplenet from 2010 to 2011. His career in quality assurance began at Digital River, where he progressed through various roles, gaining experience in managing quality assurance processes and leading teams. He completed his high school education at Newton Senior High from 1990 to 1993.
Achievements
In his role at Digital River, Jeremy Benson has been responsible for overseeing the Development Operational Excellence team, which serves as the first line of defense for client incidents and escalations. He leads large-scale projects that require collaboration across multiple functional teams and direct interaction with managed clients. His management of incident support resources ensures operational delivery for the entire organization.