John Cushnahan
About John Cushnahan
John Cushnahan is a Customer Success Account Manager at Digital River, where he has worked since 2020 in Minnetonka, Minnesota. He has a background in coaching and client operations, supported by his studies in business administration and marketing.
Work at Digital River
John Cushnahan has been employed at Digital River as a Customer Success Account Manager since 2020. In this role, he focuses on enhancing customer satisfaction and ensuring successful account management. His tenure at Digital River spans four years, during which he has contributed to client operations in the internet industry. His responsibilities include managing client relationships and facilitating communication between clients and the company.
Education and Expertise
John Cushnahan studied at Coach Academy Plus from 2008 to 2009, where he gained expertise in coaching. He also attended The Institute of Commercial Management from 2002 to 2004, earning a Diploma in Marketing, Advertising, PR & Sales Management. His education includes a focus on Business Administration, Management, Marketing, and Advertising, providing him with a comprehensive understanding of business operations.
Background
John Cushnahan has a strong background in client operations within the internet industry. His experience encompasses various aspects of client management and operational support. This background has equipped him with the skills necessary to effectively address client needs and enhance overall customer experiences.
Skills and Competencies
John Cushnahan possesses skills in research and management, which complement his expertise in coaching. These skills enable him to analyze client needs and develop strategies that foster successful outcomes. His combination of coaching and management skills supports his role in customer success and client relations.