Joseph Schultz
About Joseph Schultz
Joseph Schultz is a Sr Customer Success Analyst with extensive experience in account management and sales, having worked at Digital River and Best Buy. He holds a degree in Radio and Television Broadcasting from Brown College.
Current Role at Digital River
Joseph Schultz serves as a Senior Customer Success Analyst at Digital River, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. His responsibilities include analyzing customer feedback, developing strategies to improve service delivery, and collaborating with various teams to address client needs effectively.
Previous Experience at Digital River
Before his current role, Joseph Schultz worked at Digital River in several capacities. He was an Account Manager for the Microsoft HUP Program from 2013 to 2015, managing client accounts and ensuring program success. He also served as an Account Manager for the K12 Market from 2012 to 2013, where he focused on educational clients. Additionally, he worked as a Program Manager for Site Analysis from 2015 to 2021, overseeing site performance and optimization initiatives.
Experience at Best Buy
Joseph Schultz began his career in sales at Best Buy, where he worked in Inbound Sales from 2010 to 2012. During his time there, he developed skills in customer engagement and sales strategies, contributing to the overall success of the sales team.
Educational Background
Joseph Schultz attended Brown College, where he studied Radio and Television Broadcasting from 1999 to 2002. He completed a program that provided him with foundational skills in broadcasting. He also completed his high school education at Hutchinson High School from 1990 to 1993.