Kariny Rego
About Kariny Rego
Kariny Rego is a Customer Service Representative with over a decade of experience at Digital River and a background in catering from Caterhire Ireland. She holds a Bachelor of Business Administration and has received recognition for her exemplary work in customer service.
Work at Digital River
Kariny Rego has been employed at Digital River as a Customer Service Representative since 2012. In this role, she serves as the primary point of contact for the customer service floor, managing direct client escalations. Her responsibilities include addressing customer inquiries and ensuring a high standard of service delivery. Over her tenure, she has contributed to the development of the customer service team by training new hires, helping to maintain a knowledgeable and efficient workforce.
Previous Experience at Caterhire Ireland
Before joining Digital River, Kariny Rego worked at Caterhire Ireland as a Catering Assistant from 2007 to 2012. During her five years in this role, she was based in County Limerick, Ireland. Her experience in the catering industry provided her with valuable skills in customer interaction and service management, which she later applied in her current position.
Education and Expertise
Kariny Rego studied at Faculdade de Americana, where she pursued a Bachelor of Business Administration (BBA) in Business/Commerce from 2000 to 2001. This educational background has equipped her with foundational knowledge in business principles. Additionally, she completed her Leaving Certificate from 1996 to 1998, further enhancing her academic qualifications.
Achievements in Customer Service
In recognition of her contributions to the company, Kariny Rego received the Employee of the Quarter award in Q3 2018. This award acknowledged her outstanding efforts in embodying the company's value of 'Commerce with Accountability'. Her commitment to service excellence has been a significant factor in her professional development and the success of her team.