Kerstin Obst
About Kerstin Obst
Kerstin Obst is a Returns Administrator for EMEA at Digital River, where she has worked since 2016. She holds a Master's degree in Economics and Management and has also opened a successful Bed & Breakfast, receiving high guest ratings.
Work at Digital River
Kerstin Obst has been employed at Digital River since 2016, serving as the Returns Administrator for the EMEA region. Her role involves managing return processes and ensuring customer satisfaction across multiple countries. Prior to this position, she worked as the EMEA Customer Service Escalation and Accounting Specialist from 2012 to 2015. In total, her tenure at Digital River spans over eight years, during which she has developed expertise in customer service and returns management.
Education and Expertise
Kerstin Obst holds a Master of Arts degree in Economics and Management from the Institute of Lightweight Engineering and Polymer Technology at Technische Universität Dresden, where she studied from 1990 to 1994. Additionally, she studied Business Management at the University for Business and Economy in Munich, Germany, from 1999 to 2001. Her educational background provides a strong foundation in business principles and management practices.
Background
Kerstin Obst is based in Minnetonka, Minnesota, United States. She has a diverse professional background, having transitioned from customer service roles to her current position in returns management at Digital River. In 2016, she expanded her career by opening a Bed & Breakfast named Kerstin's B&B, further diversifying her professional experience.
Achievements
Kerstin Obst received the Booking.com Guest Review Award in both 2016 and 2017 for her Bed & Breakfast, achieving an impressive score of 9.9 out of 10. This recognition highlights her commitment to providing exceptional hospitality and guest experiences. Her personal slogan for the B&B, 'Stay with us and feel like home,' reflects her dedication to creating a welcoming environment for her guests.