Lara Su
About Lara Su
Lara Su is a Sr. Customer Success Manager at Digital River, where she has worked since 2020. With over a decade of experience in customer success and account management, she has held various roles in the industry, including positions at Interchan Corporation and MassiveImpact.
Work at Digital River
Lara Su has been employed at Digital River since 2014, where she has held multiple roles. Initially, she served as an Account Manager for ten years in Taipei City, Taiwan. In 2012, she transitioned to the role of Sr. Specialist Store Operation Manager, a position she held until 2014. Since 2020, she has been working as a Sr. Customer Success Manager. In her current role, she focuses on customer satisfaction and success, leveraging her extensive experience in account management.
Previous Experience at Interchan Corporation
Before joining Digital River, Lara Su worked at Interchan Corporation as a Campaign Planner from 2011 to 2012. During her one-year tenure, she contributed to the planning and execution of marketing campaigns, gaining valuable experience in strategic marketing and project management.
Experience at MassiveImpact
Lara Su was employed at MassiveImpact as an Analytical Marketing Specialist from 2008 to 2010. In this role, she focused on analyzing marketing data to improve campaign effectiveness. Her work involved utilizing analytical skills to drive marketing strategies and enhance overall performance.
Education and Expertise
Lara Su studied at the National Taichung Institute of Technology, where she earned a Bachelor's Degree in International Trade from 2007 to 2008. This educational background has equipped her with a solid foundation in trade principles and practices, which she applies in her professional roles.
Customer Success and Relationship Management Skills
Lara Su demonstrates a strong commitment to customer success and effective communication. She possesses skills in building and maintaining relationships with business partners, which are essential in her roles. With over a decade of experience in customer success and account management, she has developed a customer-oriented approach that enhances client satisfaction.