Laura Flynn Hayes
About Laura Flynn Hayes
Laura Flynn Hayes is a Telesales Representative at Digital River, where she has worked since 2013. She has a diverse background in telecommunications, having held various roles at UPC Ireland from 2003 to 2012, including Telesales Representative and Team Leader.
Current Role at Digital River
Laura Flynn Hayes has been employed at Digital River as a Telesales Representative since 2013. In this role, she is responsible for managing customer interactions, promoting products, and driving sales. Her extensive experience in telesales contributes to her effectiveness in this position, allowing her to engage with clients and meet their needs efficiently.
Previous Experience at UPC Ireland
Prior to her current role, Laura Flynn Hayes held several positions at UPC Ireland. She worked as a Telesales Representative from 2003 to 2006, where she developed foundational skills in sales and customer service. She then advanced to the role of Telesales Team Leader from 2008 to 2012, overseeing a team and enhancing sales strategies. Additionally, she served as a Provisioning Co-Ordinator from 2007 to 2008 and as a UAT Tester, On-site Support, and Trainer for four months in 2006.
Education and Training
Laura Flynn Hayes has pursued education in business and technology. She has been studying Business Administration and Management at FETAC since 2010. Additionally, she attended Limerick Institute of Technology from 2000 to 2002, where she studied Computer Programming, Specific Applications, although she did not achieve a formal qualification.
Career Progression in Telesales
Laura Flynn Hayes has demonstrated a steady progression in her telesales career. Starting as a Telesales Representative at UPC Ireland, she gained valuable experience that led to her promotion to Telesales Team Leader. Her current role at Digital River continues this trajectory, showcasing her commitment to the field and her ability to adapt and grow within the telesales environment.