Lisa Lawrenz
About Lisa Lawrenz
Lisa Lawrenz is a Customer Success Manager currently working at Digital River in Köln, Nordrhein-Westfalen, Germany. She has extensive experience in customer success roles, having previously held positions at AB Tasty and worked in academic support at the Bonn Graduate School of Economics.
Work at Digital River
Lisa Lawrenz has been employed at Digital River as a Customer Success Manager since 2021. Her role involves ensuring customer satisfaction and fostering strong relationships with clients. She operates from Köln, Nordrhein-Westfalen, Deutschland, where she applies her expertise in customer success strategies to enhance client experiences.
Previous Experience at AB Tasty
Prior to her current position, Lisa Lawrenz held multiple roles at AB Tasty. She worked as a Junior Optimisation Consultant DACH from 2017 to 2018, followed by a role as Senior Customer Success Manager DACH from 2019 to 2020. She then served as Team Lead Customer Success Management DACH, BeNeLux, and RoEMEA from 2020 to 2021. Her tenure at AB Tasty spanned four years, during which she developed her skills in customer success management.
Education and Expertise
Lisa Lawrenz studied at Rheinische Friedrich-Wilhelms-Universität Bonn, where she obtained a Bachelor of Arts (B.A.) in English Studies from 2009 to 2012 and a Master of Arts (M.A.) in North American Studies from 2012 to 2015. Her academic background provides her with a strong foundation in communication and analytical skills, which are essential in her customer success roles.
Academic Roles at Rheinische Friedrich-Wilhelms-Universität Bonn
During her time at Rheinische Friedrich-Wilhelms-Universität Bonn, Lisa Lawrenz served as an Akademischer Tutor from 2011 to 2013 and worked as a Studentische Hilfskraft from 2012 to 2016. These positions allowed her to assist in academic settings, contributing to her development in organizational and interpersonal skills.
Early Career at Bonn Graduate School of Economics
Lisa Lawrenz began her career at Bonn Graduate School of Economics BGSE, where she worked as a Wissenschaftliche Hilfskraft from 2016 to 2017 and as a Studentische Hilfskraft from 2012 to 2016. These roles provided her with valuable experience in research and support within an academic environment.