Patricia Adriana Urbanik
About Patricia Adriana Urbanik
Patricia Adriana Urbanik is a telesales agent currently employed at Apple as a German Technical Support Advisor in Ireland, where she has worked since 2018.
Work at Apple
Patricia Adriana Urbanik has been employed at Apple since 2018. In her role as a German Technical Support Advisor, she provides assistance to German-speaking customers. Her responsibilities include troubleshooting technical issues and offering solutions to enhance customer satisfaction. Patricia's position requires a strong understanding of Apple's products and services, enabling her to effectively support users in Ireland.
Role as Telesales Agent
In addition to her current role at Apple, Patricia has experience as a Telesales Agent. This position involves engaging with potential customers, promoting products, and facilitating sales through effective communication. Her skills in telesales contribute to her ability to connect with clients and understand their needs.
Technical Support Expertise
Patricia's role as a German Technical Support Advisor at Apple highlights her expertise in technical support. She is skilled in diagnosing and resolving customer issues, which requires both technical knowledge and customer service abilities. Her experience in this field allows her to assist users in navigating complex technical challenges.
Background in Customer Service
Patricia has a background that emphasizes customer service. Her experience in both telesales and technical support showcases her commitment to helping customers. This background equips her with the necessary skills to handle inquiries and provide effective solutions in a fast-paced environment.