Rachel Larson
About Rachel Larson
Rachel Larson serves as the Director of Customer Success at Digital River, a position she has held since 2022. With a background in customer success and engagement roles, she has accumulated extensive experience in the field over several years.
Current Role at Digital River
Rachel Larson serves as the Director of Customer Success at Digital River, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her tenure at Digital River spans multiple positions, showcasing her growth within the organization. She is based in Minnetonka, MN.
Previous Experience at Digital River
Prior to her current role, Rachel Larson held several positions at Digital River. She worked as a Senior Customer Success Manager from 2018 to 2022, where she managed customer relationships and success strategies. From 2015 to 2018, she served as an Account Manager, and from 2013 to 2015, she was an Associate Account Manager. These roles contributed to her extensive experience in customer success and account management.
Early Career and Other Roles
Rachel Larson began her career in the marketing and customer engagement sectors. She worked at Periscope as an Engagement Ambassador for five months in 2012-2013 and as a Brand Ambassador Manager for four months in 2012. Additionally, she was a Brand Ambassador at Periscope from 2011 to 2013. She also briefly served as a Community Manager at RSP Marketing in 2012 and as an Athlete Assistant for Red Bull Crashed Ice at SixSpeed in 2013.
Educational Background
Rachel Larson earned a Bachelor of Arts in Business Administration from the University of Saint Thomas - School of Business, where she studied from 2009 to 2013. She also attended John Cabot University for 11 months in 2012, furthering her education and gaining international experience.