Ryan Goddard
About Ryan Goddard
Ryan Goddard is a Senior Customer Success Manager with extensive experience in customer success and account management. He has worked at Digital River and CrowdStrike, and has a background in marketing from BI Norwegian Business School and the University of Minnesota.
Current Role at Digital River
Ryan Goddard serves as a Senior Customer Success Manager at Digital River, a position he has held since 2022. In this role, he focuses on enhancing customer relationships and ensuring client satisfaction. His experience in customer success management is integral to his responsibilities, allowing him to effectively address client needs and drive engagement.
Previous Experience at Digital River
Prior to his current role, Ryan worked at Digital River as a Customer Success Manager from 2019 to 2022. During this three-year tenure, he developed strategies to improve customer experiences and fostered long-term relationships with clients. His contributions during this period laid a foundation for his current position.
Experience at CrowdStrike
Since 2022, Ryan has also been employed at CrowdStrike as a Growth Program Manager in Payments. In this role, he is responsible for managing growth initiatives related to payment solutions. His work at CrowdStrike complements his extensive background in customer success and management.
Background in Market Research and Customer Success
Ryan's career began at Vision Critical, where he worked as a Market Research Associate from 2014 to 2015. He later advanced to roles including Account Manager from 2015 to 2017 and Senior Customer Success Manager from 2017 to 2019. His experience in these positions contributed to his expertise in customer relations and market analysis.
Educational Background
Ryan holds two Bachelor's degrees in Marketing. He studied at the University of Minnesota - Carlson School of Management from 2010 to 2014, focusing on Marketing and Entrepreneurial Management. He furthered his education at BI Norwegian Business School from 2013 to 2014, where he concentrated on Marketing.