Stephanie Fenner
About Stephanie Fenner
Stephanie Fenner is a Customer Success Engineer at Digital River, where she has worked since 2020. She has a background in economics and business studies, with previous roles in customer operations and translation.
Work at Digital River
Stephanie Fenner currently serves as a Customer Success Engineer at Digital River, a position she has held since 2020. In this role, she focuses on ensuring customer satisfaction and optimizing the user experience. Prior to her current role, she worked at Digital River as a Customer Operations Specialist for 13 years, from 2007 to 2020. Her extensive experience within the company has contributed to her understanding of customer needs and operational processes.
Education and Expertise
Stephanie Fenner studied at Ruhr-Universität Bochum, where she pursued a degree in Wirtschaftswissenschaft (Economics and Business Studies) and achieved a Diplom from 1998 to 2005. Additionally, she attended Universidad Complutense de Madrid for 11 months in 2002, where she studied Sciencias Economicas y Empresariales. This educational background provides her with a solid foundation in economics and business principles.
Background
Stephanie Fenner has a diverse professional background, beginning her career with an internship at Lufthansa Systems in 2002. She also held a student job at Institut Arbeit und Technik from 2001 to 2002. After that, she worked as a Freelance Translator at TransPerfect from 2016 to 2018. Her varied experiences have equipped her with skills in customer service, translation, and operational support.
Professional Experience
Stephanie Fenner has accumulated significant professional experience over the years. After her internship at Lufthansa Systems, she worked at Institut Arbeit und Technik for 10 months. Following this, she transitioned to Digital River, where she spent 13 years as a Customer Operations Specialist before becoming a Customer Success Engineer. Her role at TransPerfect as a Freelance Translator further diversified her skill set.