Thomas Nguyen
About Thomas Nguyen
Thomas Nguyen is a Fraud Investigator with extensive experience in transaction analysis and fraud prevention. He has worked for various companies, including Digital River and Wells Fargo, and holds a Bachelor of Arts in Sociology of Law from the University of Minnesota-Twin Cities.
Work at Digital River
Thomas Nguyen has been employed at Digital River as a Fraud Investigator since 2018. In this role, he coordinates with fulfillment partners to recall fraudulent transactions that are in transit. His responsibilities include analyzing high-risk transactions using both proprietary and third-party data sources. He also reviews historical transactions to identify process defects, such as chargebacks, and attempts to link these defects to larger trends.
Previous Employment Experience
Before joining Digital River, Thomas Nguyen held several positions in various organizations. He worked at TCF Bank as a Sales Representative for six months in 2012 in Savage, Minnesota. In 2014, he was employed at American Family Insurance as a Personal Lines Operations specialist for seven months in Eden Prairie, Minnesota. He also worked at Target as a Global Data Synchronization Specialist for seven months in 2014 and as a Property Management Coordinator for three months in 2015, both in the Greater Minneapolis-St. Paul Area. Additionally, he served as a Due Diligence Consultant at Wells Fargo for one year from 2017 to 2018.
Leadership Experience
Thomas Nguyen served as the Executive Director of the Union of Vietnamese Student Associations of the Midwest from 2016 to 2017 for ten months. In this leadership role, he was responsible for overseeing operations and initiatives within the organization, contributing to the community and fostering connections among Vietnamese students in the Midwest.
Education and Expertise
Thomas Nguyen earned a Bachelor of Arts (BA) degree in Sociology of Law from the University of Minnesota-Twin Cities, studying from 2009 to 2013. His educational background supports his expertise in analyzing high-risk transactions and understanding the implications of fraud in various contexts. He completed his high school education at Shakopee High School from 2005 to 2009.
Skills in Fraud Investigation
In his role as a Fraud Investigator, Thomas Nguyen utilizes a range of skills to analyze and mitigate fraud risks. He specializes in reviewing historical transactions to identify process defects and trends. His ability to analyze high-risk transactions using various data sources is a key component of his work, allowing him to effectively address fraudulent activities.