Angel Georgiev
About Angel Georgiev
Angel Georgiev is a Desktop Support Engineer at Digitall, known for his friendly demeanor and strong teamwork skills. He holds a Bachelor's degree in Mechanical Engineering from RWTH Aachen University and has extensive experience in technical support.
Work at DIGITALL
Angel Georgiev currently serves as a Desktop Support Engineer at DIGITALL, a position he has held since 2022. In this role, he focuses on providing technical support and solutions to enhance user experience. His responsibilities include troubleshooting issues and ensuring that customers can effectively utilize their systems. His approachable demeanor contributes to customer satisfaction and helps clients achieve their goals.
Education and Expertise
Angel Georgiev studied Mechanical Engineering at RWTH Aachen University, where he completed a Bachelor's degree from 2017 to 2018. This educational background provides him with a solid foundation in technical principles, which he applies in his current role. His expertise includes comprehensive knowledge of Office365 products, enabling him to effectively resolve customer issues.
Background
Before joining DIGITALL, Angel worked as a Technical Support Specialist at Concentrix from 2019 to 2022. During his three years at Concentrix, he developed skills in customer service and technical troubleshooting. His experience in this role prepared him for his current position, where he continues to leverage his technical knowledge and customer service skills.
Teamwork Skills
Angel Georgiev demonstrates excellent teamwork skills, which are essential for achieving targets on time. His ability to collaborate effectively with colleagues enhances the overall productivity of his team. This collaborative approach is vital in a support role, where communication and cooperation are key to resolving customer issues efficiently.