Michael Wichterich
About Michael Wichterich
Michael Wichterich is an Office Manager at DIGITALL in Böblingen, Germany, where he specializes in voice technology applications. He provides guidance on enhancing customer support through voice control and has extensive experience in the voice market.
Work at DIGITALL
Michael Wichterich has been serving as the Office Manager at DIGITALL since 2020. In this role, he answers client questions regarding the application of internal voice assistants beyond popular platforms like Alexa and Google Assistant. His responsibilities include providing guidance on how voice applications and voice control can enhance customer support, contributing to the overall efficiency of the organization.
Previous Experience at AIDA Cruises
Prior to his current role, Michael Wichterich worked at AIDA Cruises in various capacities. He served as Guest Experience Manager from 2018 to 2020, where he focused on enhancing guest interactions. He also held the position of Manager Gastgeber - Weltreise for four months in 2017, and Manager Gastgeber from 2016 to 2018, accumulating significant experience in customer service and management within the cruise industry.
Entrepreneurial Venture at dein-sprachassistent.com
In addition to his role at DIGITALL, Michael Wichterich is the owner of dein-sprachassistent.com, a venture he started in 2021. This platform focuses on voice technology, where he advises companies on how to successfully establish themselves in the voice market. His expertise in voice assistants and telephone services is instrumental in developing strategies that cater to the needs of businesses.
Consultation and Strategy Development
Michael Wichterich engages in consultations to explore the potential of voice technology for businesses. He develops strategies in the field of voice assistants and telephone services, helping organizations understand and implement voice applications effectively. His insights assist companies in leveraging voice technology to improve customer support and operational efficiency.
Education and Expertise
Michael Wichterich has experience as an Online-Dozent at Digital Hub Nordschwarzwald for one month in 2021. This role involved educating others in digital technologies, further enhancing his knowledge and expertise in the field of voice technology and its applications in various business contexts.