Roland Klug
About Roland Klug
Roland Klug is a Customer Success Manager at DIGITALL, where he has worked since 2022. He has a background in computer science from the Karlsruhe Institute of Technology and has held various consulting roles in the ERP sector.
Current Role as Customer Success Manager
Roland Klug currently serves as a Customer Success Manager at DIGITALL, a position he has held since 2022. In this role, he focuses on ensuring client satisfaction and fostering long-term relationships with customers. His responsibilities include addressing client needs, providing support, and facilitating the successful implementation of solutions.
Experience at DIGITALL
Roland Klug has a significant history with DIGITALL, having worked there in various capacities. He started as a Consultant from 2012 to 2014, then advanced to Senior Consultant from 2015 to 2018. After a brief hiatus, he returned as Principal Consultant from 2019 to 2021. His extensive experience at DIGITALL spans multiple roles, contributing to his expertise in customer success.
Previous Employment at Softec AG
Before joining DIGITALL, Roland Klug worked at Softec AG from 2010 to 2012 as a Software Consultant specializing in ERP solutions for surface finishing. His role involved advising clients on ERP systems, enhancing their operational efficiency and software utilization.
Educational Background in Computer Science
Roland Klug studied Computer Science at the Karlsruhe Institute of Technology from 2003 to 2010, where he achieved a Diploma. His education provided a strong foundation in technical skills and problem-solving, which he has applied throughout his career in various consulting roles.
Internship Experience at Porsche AG
During his studies, Roland Klug completed an internship at Porsche AG from 2009 to 2010. He worked in project planning and project management, gaining practical experience in a high-performance automotive environment. This internship contributed to his understanding of project dynamics and management processes.