Steffen Deufel
About Steffen Deufel
Steffen Deufel is the Chief Technology Officer and Executive Vice President at DIGITALL, with extensive experience in customer relationship management (CRM) and business process alignment. He co-founded ec4u expert consulting ag, where he has served in various leadership roles since 2000, focusing on GDPR-compliant data processing and CRM solutions.
Current Role at DIGITALL
Steffen Deufel serves as the Chief Technology Officer and Executive Vice President at DIGITALL. He has held this position since 2021, contributing to the company's strategic direction and technology initiatives. In this role, he leads a team of CRM expert consultants, focusing on delivering comprehensive CRM solutions that encompass operational, analytical, and strategic aspects.
Experience at ec4u expert consulting ag
Steffen Deufel co-founded ec4u expert consulting ag in 2000, where he has played a pivotal role in shaping the company's focus on CRM solutions. He has served as Vorstand and Owner since 2001, and he was also Aufsichtsratsvorsitzender for one year from 2007 to 2008. His extensive experience at ec4u includes aligning business processes with customer needs and ensuring GDPR-compliant data processing.
Educational Background
Steffen Deufel studied at the Karlsruhe Institute of Technology (KIT) from 1988 to 1993, where he earned a Diplom in Informatik. He furthered his education at the University of St. Gallen, completing an Executive MBA from 2006 to 2008. His educational background provides a strong foundation for his expertise in technology and business management.
Expertise in CRM and Project Management
With a career in CRM dating back to 1997, Steffen Deufel has significant expertise in project management and business process management. He has witnessed the evolution of CRM through digital transformation and has been involved in the implementation of various CRM systems, focusing on aligning them with business objectives and customer needs.