Tsvetelina Ilieva
About Tsvetelina Ilieva
Tsvetelina Ilieva is an Inbound Customer Service Representative at DIGITALL in Plovdiv, where she has worked since 2018. She holds a Bachelor's degree in Angewandte Linguistik from the University of Plovdiv 'Paisii Hilendarski', which she completed in 2023.
Work at DIGITALL
Tsvetelina Ilieva has been employed at DIGITALL as an Inbound Customer Service Representative since 2018. In this role, she is responsible for managing customer inquiries and providing support to ensure a positive customer experience. Her tenure at DIGITALL spans over six years, during which she has developed skills in customer service and communication.
Education and Expertise
Tsvetelina Ilieva studied Angewandte Linguistik at the University of Plovdiv 'Paisii Hilendarski', where she earned her Bachelor's degree from 2019 to 2023. Additionally, she attended Berufskolleg Bergisch Gladbach, focusing on Industrie- und Produktdesign from 2016 to 2019. This educational background provides her with a strong foundation in linguistics and design principles.
Background
Tsvetelina Ilieva's educational journey includes significant studies in both linguistics and design. She completed her studies in Angewandte Linguistik at the University of Plovdiv 'Paisii Hilendarski', which she attended for four years. Prior to that, she studied at Berufskolleg Bergisch Gladbach, focusing on product design for three years. This diverse background contributes to her capabilities in customer service.