Krishna Kumar
About Krishna Kumar
Krishna Kumar is a Client Success Manager at DiligenceVault, specializing in product analysis and business analytics. He holds a Bachelor of Technology in Civil Engineering from Punjab Technical University and has previous experience in client support roles at Better.
Work at DiligenceVault
Krishna Kumar has been serving as a Client Success Manager at DiligenceVault since 2022. In this role, he focuses on ensuring client satisfaction and success through effective communication and support. His responsibilities include managing client relationships and facilitating product usage to meet client needs. His tenure at DiligenceVault has been marked by a commitment to enhancing client experiences and driving product engagement.
Previous Experience at Better
Prior to joining DiligenceVault, Krishna Kumar worked at Better in various capacities. He started as an Analyst in the Closing Team from 2020 to 2021, where he contributed to the analysis of closing processes. He then advanced to the role of Special Circumstance Analyst in the same team from 2021 to 2022. His experience at Better provided him with valuable insights into product analysis and business analytics.
Education and Expertise
Krishna Kumar holds a Bachelor of Technology (B. Tech) in Civil Engineering from Punjab Technical University, Jalandhar. He completed his high school education at Kendriya Vidyalaya. His academic background, combined with his professional experience, has equipped him with expertise in product analysis and business analytics, which he applies in his current role to enhance client success.
Professional Skills
Krishna Kumar possesses strong time management skills and a solid work ethic, which contribute to his effectiveness in professional settings. He is recognized for his ability to work collaboratively within teams, enhancing overall team spirit and productivity. His skills are essential in managing client relationships and ensuring successful outcomes in his role as a Client Success Manager.