Vijaya Shankar
About Vijaya Shankar
Vijaya Shankar is a Software Quality Assurance Team Lead at DiligenceVault, where he has worked since 2021. He has a background in Computer Science, holding a Master of Science degree, and has transitioned from a customer service role to software testing, demonstrating adaptability in his career.
Current Role at DiligenceVault
Vijaya Shankar currently serves as the Software Quality Assurance Team Lead at DiligenceVault, a position held since 2021. In this role, Vijaya oversees the quality assurance processes and leads a team focused on ensuring software quality. The responsibilities include managing Manual Testing Methodology, which is crucial for the team's operations. This position reflects a significant advancement in Vijaya's career, showcasing leadership and expertise in software quality assurance.
Previous Experience at DiligenceVault
Prior to the current role, Vijaya worked at DiligenceVault as a Senior Quality Engineer from 2021 to 2022. During this one-year tenure in the United States, Vijaya contributed to various projects, enhancing the quality assurance processes and methodologies employed by the team. This experience laid the groundwork for the transition into a leadership position within the organization.
Educational Background
Vijaya Shankar earned a Master of Science (MS) in Computer Science from Bangalore University, studying from 2009 to 2011. This academic foundation provided essential knowledge and skills in computer science, which are applied in the current role in software quality assurance. The education received at Bangalore University is complemented by practical experience in the field.
Early Career at Firstsource
Before transitioning to the software industry, Vijaya worked as a Customer Service Representative at Firstsource from 2012 to 2013 in Bengaluru, Karnataka, India. This role in a business process outsourcing (BPO) setting allowed Vijaya to develop strong communication and problem-solving skills. Recognized by clients for outstanding performance during this period, Vijaya demonstrated adaptability and a commitment to professional growth.
Career Transition and Adaptability
Vijaya Shankar successfully transitioned from a career in the BPO sector to software testing, highlighting a willingness to learn and adapt to new challenges. This shift showcases the ability to acquire new skills and apply them effectively in a different industry, contributing to a successful career in software quality assurance.