Pic Russell
About Pic Russell
Pic Russell is a Senior Account Manager at Direct Connect Logistix, Inc., where he has worked since 2016. He manages over 5,200 load schedules annually and maintains a high on-time delivery rate while overseeing a network of 16,200 carriers.
Work at Direct Connect Logistix
Currently, Pic Russell serves as a Senior Account Manager at Direct Connect Logistix, Inc. since 2016. In this role, he is responsible for managing a significant volume of freight services, ensuring efficient operations across various transportation modes. He provides 24/7/365 monitoring and accessibility for freight services, which enhances customer satisfaction and operational reliability.
Previous Experience at Indiana Farm Bureau Insurance
Before joining Direct Connect Logistix, Pic Russell worked as an Insurance Agent at Indiana Farm Bureau Insurance from 2011 to 2013. During his tenure in Greenwood, he developed skills in client management and service delivery, which contributed to his professional growth in the logistics sector.
Education and Expertise
Pic Russell studied at Purdue University from 1991 to 1995, where he gained foundational knowledge that supports his career in logistics and account management. His educational background complements his practical experience in managing freight services and customer relations.
Logistics Management and Performance Metrics
In his current role, Pic Russell handles over 5,200 load schedules annually across the United States and Canada. He has achieved a 97.2% on-time delivery rate for just-in-time deliveries, demonstrating his effectiveness in logistics management. He also conducts customer and on-site visits to understand facility demands better.
Carrier Network Management
Pic Russell manages a network of 16,200 carriers, which is expanding weekly through strict qualification standards. This extensive network allows him to provide a variety of freight services, including LTL, Drayage, Flatbed, Refrigerated, FTL, Auto, International, and dedicated freight services.