George Allen
About George Allen
George Allen is a Senior Account Manager at Prime Systems / Directron, where he has worked for over two decades in various roles including Customer Service Manager and K-12 Technical Account Manager. He possesses extensive technical skills in networking, operating systems, web design, and hardware repair.
Work at Directron
George Allen has been associated with Prime Systems / Directron since 2001. He has held multiple roles, including Customer Service Manager and Sales Representative, before becoming a Senior Account Manager in 2019. His tenure at the company spans over two decades, during which he has developed expertise in customer service and technical account management. Allen's responsibilities include implementing support strategies aimed at process improvement and enhancing value in both corporate and educational settings.
Education and Expertise
George Allen graduated from Kempner High School with a diploma in 2000. His educational background laid the foundation for his extensive career in technology and customer service. He possesses a strong skill set in web design and coding, with proficiency in PHP, CSS, MySQL, and HTML. Additionally, he has experience in networking tasks, including running lines and terminating cables, and has knowledge of various operating systems, from legacy systems like Windows 3.1 to modern systems such as Windows 10 and Linux.
Background
Before joining Prime Systems / Directron, George Allen worked at FairfieldNodal from 1999 to 2001 as a Tech Support and Data Management professional. This early experience contributed to his technical skills and customer service abilities. His career at Directron began as a Customer Service and Sales Representative, where he worked for five years before transitioning to various managerial roles, ultimately becoming a Senior Account Manager.
Technical Skills and Capabilities
George Allen has developed a diverse range of technical skills throughout his career. He is skilled in the repair of various hardware, including desktop PCs, laptops, and servers. His capabilities extend to following electrical wiring diagrams for different applications, showcasing his hands-on technical expertise. Allen's experience with networking tasks further enhances his ability to support clients effectively in both corporate and educational environments.