Kate Jones
About Kate Jones
Kate Jones is the Director of People Experience at Discourse, where she has worked since 2022. She has a diverse background in customer service and human resources, with previous roles at Virgin Money, FlowCandy, and Orvis.
Current Role at Discourse
Kate Jones serves as the Director of People Experience at Discourse, a position she has held since 2022. In this role, she focuses on enhancing employee engagement and fostering a positive workplace culture. Her responsibilities include developing strategies to improve the overall employee experience and ensuring that the needs of the workforce are met effectively.
Previous Experience at Virgin Money
Before joining Discourse, Kate worked as a Customer Service Manager at Virgin Money from 2005 to 2009. During her four years in this role, she was based in Norwich, United Kingdom. Her experience at Virgin Money provided her with a solid foundation in customer service and team management.
Career Path and Roles
Kate has held various positions throughout her career. She worked as a Receptionist at BlueRock for six months in 2016, and prior to that, she was a Receptionist at Final Cut for nine months in 2015. She also served as an Administrative Assistant/Operations Specialist at Southern Vermont College for seven months in 2017, and as an HR Coordinator at Orvis for one year from 2018 to 2019. Additionally, she was the Director of People at FlowCandy from 2020 to 2021.
Educational Background
Kate studied at Anglia Ruskin University, where she completed a degree in Film Studies and Communication Studies from 2004 to 2007. This educational background has contributed to her skills in communication and understanding of media, which are beneficial in her current role.