Amber Forsythe
About Amber Forsythe
Amber Forsythe is a Customer Service Specialist with over a decade of experience in customer service roles. She has a background in mental health support and currently works at DIT-MCO International in Kansas City, Missouri.
Work at DIT-MCO
Amber Forsythe has been employed at DIT-MCO International as a Customer Service Specialist since 2021. In this role, she focuses on ensuring client satisfaction and addressing customer inquiries effectively. Her position is based in Kansas City, Missouri, where she utilizes her extensive experience in customer service to enhance the company's client relations.
Previous Experience in Customer Service
Amber Forsythe has over a decade of experience in customer service roles, demonstrating a strong commitment to client satisfaction. Prior to her current position, she worked in various capacities that have honed her skills in customer interaction and support. This extensive background allows her to effectively manage customer needs and expectations.
Background in Mental Health Support
Amber Forsythe has a background in mental health support, having worked as a Mental Health Aide at New Beginnings Behavioral Treatment Agency from 2002 to 2004. This experience contributes to her empathetic approach in customer service, enabling her to understand and respond to client concerns with sensitivity.
Education and Qualifications
Amber Forsythe graduated from Neodesha High School with a diploma in 2002. She furthered her education at Butler County Community College, where she studied Human Resources and Personnel Administration, achieving an Associate of Arts degree in 2004. Her educational background supports her roles in both customer service and administrative functions.
Administrative Experience
In addition to her customer service expertise, Amber Forsythe has significant administrative experience. She has worked as an Administrative Assistant at Family Motors Used Car Sales since 2016. This role, combined with her previous administrative position in the US Navy, showcases her versatility and adaptability in various business environments.