James Arnone
About James Arnone
James Arnone is a Customer Service Engineer with extensive experience in the gaming and technology sectors. He has held various roles, including IT Engineer at Worldspan and Slot Technician Supervisor at Affinity Gaming.
Current Role at DIT-MCO International
James Arnone has been employed at DIT-MCO International as a Customer Service Engineer since 2021. In this role, he is responsible for providing technical support and solutions to customers, ensuring their needs are met efficiently. His experience in customer service and technical support contributes to the overall success of the organization.
Previous Experience at Worldspan
Prior to his current position, James Arnone worked at Worldspan as an IT Engineer from 1998 to 2005. During his seven years there, he gained extensive experience in information technology, focusing on system maintenance and support. This role laid the foundation for his future endeavors in technical and customer service roles.
Experience at Affinity Gaming
James Arnone served as a Slot Technician Supervisor at Affinity Gaming for eight months in 2020 to 2021. Located in St. Joseph, Missouri, he oversaw the operations of slot machines and ensured compliance with gaming regulations. His supervisory role involved managing a team and addressing technical issues related to gaming equipment.
Educational Background in Computer Science
James Arnone studied at Missouri Western State University, where he earned a Bachelor of Science (BS) degree in Computer Science from 1994 to 1998. This educational background provided him with a strong foundation in computer systems, programming, and technical problem-solving, which has been beneficial throughout his career.
Career Progression in the Gaming Industry
James Arnone has a significant history in the gaming industry, having worked at Ameristar Casinos, Inc. in various roles from 2005 to 2019. He started as a Main Banker for one year and then transitioned to a Slot Technician for 13 years. His extensive experience in this sector has equipped him with specialized knowledge in gaming operations and customer service.