George M.
About George M.
George M. is the Head of Customer Success at Ditto, a position he has held since 2023. He has extensive experience in customer success roles across various companies, including Fidelity Investments and InVision.
Current Role at Ditto
George M. serves as the Head of Customer Success at Ditto, a position he has held since 2023. In this role, he is responsible for overseeing customer success strategies and ensuring that clients receive optimal support and value from Ditto's services. His leadership aims to enhance customer satisfaction and retention.
Previous Experience in Customer Success
Before joining Ditto, George M. accumulated extensive experience in customer success roles. He worked as the Manager of Customer Success at Maze from 2019 to 2022, and as the Director of Customer Success at Fidelity Investments for eight months in 2022 to 2023. His tenure at InVision as the Enterprise Customer Success Team Lead from 2016 to 2019 further solidified his expertise in this field.
Professional Background
George M. has a diverse professional background that includes roles in product management and finance. He served as a Product Manager at Starfruit Labs from 2012 to 2015 and worked as a Finance Associate at Bullhorn for one year from 2013 to 2014. His early career also included an internship at the U.S. Department of Justice in 2012.
Education and Qualifications
George M. holds a Bachelor's degree in Sociology from The George Washington University, where he studied from 2008 to 2012. He completed his secondary education at St. John's Prep from 2004 to 2008. His educational background provides a foundation for his roles in customer success and management.