Scott Woodward
About Scott Woodward
Scott Woodward is a Help Desk Analyst Level 2 at Bell Techlogix, Inc. and a Diverse Technician Services Help Desk member, both based in Indianapolis, Indiana. With over 16 years of experience in help desk roles, he specializes in managing Mac OSX and Windows servers, web development, and providing tailored support for educators.
Work at Diverse Tech Services
Scott Woodward has been employed at Diverse Tech Services as a Diverse Technician Services Help Desk since 2019. In this role, he provides specialized help desk support tailored for teachers, addressing both software and hardware issues. His responsibilities include assisting with multimedia presentation setups and ensuring that educational technology functions effectively. His experience in this position spans over five years, contributing to the operational efficiency of the organization.
Work at Bell Techlogix, Inc.
Scott Woodward has served as a Help Desk Analyst Level 2 at Bell Techlogix, Inc. since 2008. With a tenure of 16 years in this role, he has developed extensive expertise in managing user accounts and providing technical support. His work primarily focuses on assisting users with various technical issues, ensuring smooth operations within the organization. His long-standing position reflects his commitment to delivering quality help desk services.
Education and Expertise
Scott Woodward studied at Purdue University from 1984 to 1989, where he earned a Bachelor of Arts degree in Social Psychology. He also completed his education at North Central High School. His academic background complements his technical expertise, which includes managing Mac OSX and Windows 2003 servers, as well as skills in website management and development. This combination of education and technical skills supports his effectiveness in help desk roles.
Background
Scott Woodward has accumulated 11 years of experience in call center help desk roles, which enhances his capabilities in deskside support. His background includes managing and supporting telecommunications systems and evaluating technology equipment needs. He is also involved in inventory management and purchasing technology equipment, ensuring that the necessary resources are available for effective operations.