Imran Khaja
About Imran Khaja
Imran Khaja is the Director of Service Desk Operations at Diversified, where he has worked since 2019. He has a background in technical services and network operations, having held previous roles at Creative Realities, LLC and Vidyo.
Current Role at Diversified
Imran Khaja serves as the Director of Service Desk Operations at Diversified, a position he has held since 2019. In this role, he oversees the service desk operations, ensuring efficient support and service delivery. His leadership contributes to the overall effectiveness of the service desk team in Kenilworth, NJ.
Previous Experience at Diversified
Prior to his current role, Imran Khaja worked at Diversified as the Senior Manager of Network Operations from 2014 to 2019. During this five-year tenure, he managed network operations, focusing on optimizing performance and reliability within the organization.
Experience at Creative Realities, LLC
Imran Khaja was employed at Creative Realities, LLC as a Technical Services Manager from 2008 to 2012. In this capacity, he was responsible for managing technical services and support, contributing to the company's operational success over a four-year period.
Role at Vidyo
From 2012 to 2014, Imran Khaja worked at Vidyo as a Support Team Lead. In this two-year role, he led the support team, focusing on customer service and technical support, which helped enhance the user experience for Vidyo's clients.
Education at Bergen Community College
Imran Khaja studied at Bergen Community College. His educational background has provided him with foundational knowledge and skills that have supported his career in technical services and operations management.