L. Stephen Alston
About L. Stephen Alston
L. Stephen Alston is a Tier 2 NOC Agent currently working remotely in the USA. He has extensive experience in technical support and network operations, having held various roles at companies such as DXC Technology and Computer Sciences Corporation.
Current Role as Tier 2 NOC Agent
L. Stephen Alston currently holds the position of Tier 2 NOC Agent at Diversified, working in a virtual and remote capacity since 2023. In this role, he is responsible for monitoring and managing network operations, ensuring system performance, and addressing technical issues as they arise. His experience in network operations contributes to maintaining the efficiency and reliability of services provided by the organization.
Previous Experience at Diversified
Prior to his current role, L. Stephen Alston worked at Diversified as a Tier-2 Network Operations Center Agent from 2022 to 2023. During this 10-month tenure in Kenilworth, New Jersey, he developed skills in network monitoring and troubleshooting, contributing to the operational success of the organization.
Career at DXC Technology
L. Stephen Alston has extensive experience at DXC Technology, where he served in various capacities from 2002 to 2020. His roles included Senior Desktop Support Specialist and Sr. Desktop Support Engineer, where he provided technical support and solutions for clients, including a notable position at Raytheon Technologies in 2022. His 18 years with the company in the Mid-Atlantic Region equipped him with a deep understanding of desktop support and systems administration.
Educational Background
L. Stephen Alston studied at Carver Vocational-Technical High School, where he focused on Data Processing and Data Processing Technology. He achieved a diploma with a 4.0 GPA, reflecting his commitment to academic excellence. His education laid the foundation for his technical career in IT and network operations.
Early Career Experience
Before his long tenure at DXC Technology, L. Stephen Alston worked as a Sr. Field Systems Administrator at Computer Sciences Corporation for eight months in 2001-2002. He also held a position as a Buyer at MarketPro Direct, LLC from 1995 to 2005, gaining diverse experience in both technical and purchasing roles.