Lydia Evans
About Lydia Evans
Lydia Evans is a Service Desk Administrator with a diverse background in hospitality and information technology. She has held various roles, including Sales and Marketing Coordinator and Retail Assistant, and has developed strong organizational and communication skills throughout her career.
Work at Diversified
Lydia Evans has been employed at Diversified as a Service Desk Administrator since 2018. In this role, she utilizes her skills in diary management and organizational abilities to effectively multitask and prioritize tasks. Her responsibilities include providing support and assistance to clients, ensuring efficient service delivery, and maintaining effective communication channels.
Previous Employment Experience
Before joining Diversified, Lydia Evans held various positions in the hospitality and retail sectors. She worked as a Carer at Bluebird from 2015 to 2016 and as a Sales and Marketing Coordinator at YOUNG & CO'S BREWERY PLC from 2016 to 2018. Additionally, she served as a Retail Assistant at H&M from 2010 to 2013, where she gained valuable experience in customer service and team collaboration.
Transition to Information Technology
Lydia transitioned from the hospitality industry to the information technology and services sector, bringing with her a wealth of experience in event coordination and team management. This shift has allowed her to apply her strong communication skills and client interaction experience in a new context, enhancing her effectiveness in her current role.
Education and Expertise
Lydia Evans studied Mathematics at Richmond upon Thames College from 2011 to 2012. Although she did not achieve a formal qualification, her education has contributed to her analytical skills. She possesses expertise in diary management and organizational skills, which are essential for her role in managing multiple tasks and responsibilities.
Skills Development
Throughout her career, Lydia has developed strong communication skills, particularly through direct client interactions. This experience has enhanced her email and telephone etiquette, making her proficient in maintaining professional relationships and providing quality service in her current position.