Mandy Balla Kellett
About Mandy Balla Kellett
Mandy Balla Kellett is the Marketing Director for APAC at Diversified, where she has worked since 2024. She has extensive experience in marketing, communications, and change management across various sectors, including technology and corporate social responsibility.
Current Role at Diversified
Mandy Balla Kellett serves as the Marketing Director APAC at Diversified, a position she has held since 2024. In this role, she operates in a hybrid capacity across the Asia Pacific region. Her responsibilities include developing integrated marketing plans that align with corporate strategy and enhancing customer engagement.
Previous Experience in Marketing and Communications
Mandy has held various significant roles in marketing and communications across multiple organizations. She worked at Merx as a Marketing Consultant and Regional Marketing Manager for four months in 2009. At Coles, she served as the Senior Communications Manager for Workplace Strategy for two months in 2018. Her tenure at Telstra included positions as Group Manager Change Management and Head of Communications from 1998 to 2004, and later as Head of Communications and Change for Retail and Mobile from 2002 to 2003.
Education and Professional Development
Mandy's educational background includes a Bachelor of Arts from Monash University, where she studied Visual Arts, Philosophy, Anthropology, and Sociology. She has also completed various professional development programs, including a Diploma in Clinical Hypnosis and Strategic Psychotherapy from the Institute of Applied Psychology in 2020, and a Diploma of Workplace and Business Coaching from Open Door Coaching in 2017. Additionally, she holds an Advanced Certificate in Professional Writing and Editing from CAE.
Expertise in Change Management and Corporate Social Responsibility
Mandy has extensive experience leading complex corporate change and transformation projects, particularly in the technology sector. She served as Vice President of Corporate Social Responsibility and Change Management at Fleishman-Hillard from 2008 to 2009. Her role at National Australia Bank as Senior Manager Change and Communications from 2015 to 2018 further solidified her expertise in managing organizational change.
Skills in Customer Engagement and Stakeholder Relations
Mandy is recognized for her strong ability to build rapport and create lasting connections with clients and stakeholders. She is passionate about customer centricity and is known as a 'story catcher,' adept at bringing hidden gems to life to foster engagement. Her experience includes working with various small to medium enterprises and start-ups, enhancing her understanding of diverse market needs.