Melissa Clarke
About Melissa Clarke
Melissa Clarke is the NDS Program Manager at Diversified in Canberra, Australia, where she has worked since 2021. She has a background in customer service and sales, with a Bachelor of Sport and Exercise Science and a Graduate Certificate in Project Management.
Work at Diversified
Melissa Clarke has been serving as the NDS Program Manager at Diversified since 2021. In this role, she has been responsible for overseeing various programs related to the National Disability Insurance Scheme (NDIS) in Canberra, Australian Capital Territory. Prior to her current position, she worked as a Defence Sales Coordinator at Diversified from 2018 to 2021, where she gained valuable experience in sales and customer relations.
Education and Expertise
Melissa Clarke completed her Year 12 Certificate at Merici College from 2007 to 2012. She furthered her education at the University of Canberra, earning a Bachelor of Sport and Exercise Science and a Bachelor of Human Nutrition from 2014 to 2017. Additionally, she studied Project Management at Charles Sturt University, achieving a Graduate Certificate from 2020 to 2021. Her educational background supports her expertise in program management and customer service.
Professional Background
Melissa Clarke has a diverse professional background, having worked in various roles that emphasize customer service and sales. Before joining Diversified, she held positions such as Membership Officer at the Dietitians Association of Australia for six months in 2018 and Member Service Representative at Fitness First Australia from 2016 to 2018. She has also been employed as a Disability Support Worker at Drake Medox since 2018, contributing to her extensive experience in client-focused roles.
Achievements in Customer Service
Throughout her career, Melissa Clarke has developed extensive experience in customer service, sales, and membership management. Her roles have allowed her to hone her professional skills, particularly in fast-paced environments. She is recognized for her self-motivation and results-driven approach, which has enabled her to thrive in various positions and ensure a client-focused attitude in all tasks.
Skills and Proficiencies
Melissa Clarke possesses proficiency in a range of database software, which enhances her ability to manage information effectively in her roles. Her strong work ethic and professional focus contribute to her success in program management and customer service, ensuring that she meets the needs of clients and stakeholders.