Michael Garrett
About Michael Garrett
Michael Garrett is a Manager of IT Infrastructure at Diversified, with extensive experience in IT management and operations across various organizations, including The Salvation Army. He has a background in telecommunications technology and has successfully managed nationwide content deployments and data center redesigns.
Current Role at Diversified
Michael Garrett serves as the Manager of IT Infrastructure at Diversified, a position he has held since 2019. In this role, he oversees various IT infrastructure projects and initiatives. He chairs the Technology Advisory Group, which evaluates technology proposals to ensure alignment with the company's strategic goals. Garrett utilizes Scrum Agile methodology to organize team workflows and establish objectives, enhancing productivity and project management within the IT department.
Previous Experience at The Salvation Army
Garrett has extensive experience with The Salvation Army, where he held several positions over a span of eight years. He began as the Divisional IT Manager for the Western Pennsylvania Division from 2005 to 2010, followed by a role as Assistant IT Director in the Greater New York Division from 2010 to 2013. He then served as Assistant IT Director for Network Operations from 2013 to 2019 in West Nyack, NY. In these roles, he managed IT operations and implemented various technology initiatives to support organizational goals.
Early Career at RadioShack
Michael Garrett began his career at RadioShack, where he worked as a Store Associate from 2003 to 2005 in the State College, Pennsylvania area. This role provided him with foundational retail and customer service experience, which contributed to his professional development in the technology sector.
Education and Qualifications
Garrett studied at Penn State University, where he earned a Bachelor’s Degree in Telecommunications Technology/Technician from 2000 to 2003. This educational background equipped him with the technical knowledge and skills necessary for his subsequent roles in IT management and infrastructure.
Technical Projects and Achievements
In his current role at Diversified, Michael Garrett has managed significant technical projects, including a comprehensive four-phase plan to redesign and update a major data center in West Nyack, NY. This project involved implementing BGP failover at the WAN level and establishing a Disaster Recovery System. Additionally, he has managed nationwide content deployments to over 8,000 Windows 10 IoT devices, utilizing satellite and cellular connections through Cradlepoint routers.