Peter Charland
About Peter Charland
Peter Charland serves as the Director of Global Services at Diversified, bringing over 25 years of experience in the global enterprise and service provider sectors. He has held senior roles at various companies, including HB Communications, Dell EMC, and AT&T, and has a strong focus on customer experience and profitability.
Current Role at Diversified
Peter Charland serves as the Director of Global Services at Diversified, a position he has held since 2021. He operates from North Haven, Connecticut, where he focuses on enhancing service delivery and customer satisfaction. His extensive experience in the enterprise and service provider sectors informs his strategic approach to managing global services.
Previous Experience at HB Communications
Prior to his current role, Peter Charland worked at HB Communications as the Executive Vice President of Global Sales and Service from 2012 to 2021. During his nine years in North Haven, Connecticut, he was responsible for driving sales and service initiatives, contributing to the company's growth in the communications sector.
Educational Background
Peter Charland holds a Bachelor of Arts (B.A.) from Stonehill College. He furthered his education with a Master of Business Administration (M.B.A.) from Columbia Business School, where he studied Marketing and Finance and graduated with Dean's Honors. Additionally, he completed a program in Strategic Market Management at Harvard Business School.
Career History and Roles
Peter Charland has over 25 years of experience in various senior roles across public companies and startups. His career includes significant positions at Dell EMC as Director, HB Communications as Executive Vice President, and AT&T as Regional Vice President. He has also held leadership roles at Iperia, Critical Path, and Sonexis, focusing on sales, business development, and channel marketing.
Professional Focus and Expertise
Peter Charland emphasizes customer experience, profitability, and people in his professional approach. His expertise lies in creating growth and profitability within the global enterprise and service provider sectors. He has a proven track record of leading teams and initiatives that enhance service delivery and customer satisfaction.