Vikas Kumar
About Vikas Kumar
Vikas Kumar is a Network Operations Center (NOC) professional currently employed at Diversified since 2022. He previously worked as a Technical Support Engineer at Concentrix for seven months in Bengaluru, India, and holds a Bachelor of Engineering in Computer Science from Technocrats Institute of Technology.
Work at Diversified
Vikas Kumar has been employed at Diversified as a NOC (Network Operations Center) professional since 2022. In this role, he is responsible for monitoring and managing network operations, ensuring optimal performance and reliability of network services. His contributions are essential to maintaining the operational integrity of the network infrastructure.
Previous Experience at Concentrix
Prior to his current position, Vikas Kumar worked at Concentrix as a Technical Support Engineer from 2021 to 2022. During his seven-month tenure in Bengaluru, Karnataka, India, he provided technical assistance and support to clients, addressing various technical issues and ensuring customer satisfaction.
Education and Expertise
Vikas Kumar earned a Bachelor of Engineering (BE) in Computer Science from Technocrats Institute of Technology. His studies spanned from 2014 to 2018, equipping him with foundational knowledge and skills in computer science, programming, and network management.
Background
Vikas Kumar has a background in technical support and network operations. His career began in the technical support domain, where he developed skills in troubleshooting and customer service. This experience laid the groundwork for his current role in network operations, where he applies his technical knowledge to ensure network efficiency.