Jeremy Tjon (張雅倫)
About Jeremy Tjon (張雅倫)
Jeremy Tjon is the Manager of Industrial Solutions at DJI, where he has worked since 2017. He has extensive experience in tech support and sales, having held various positions at companies such as Coolblue BV and BelCompany.
Current Role at DJI
Jeremy Tjon serves as the Manager of Industrial Solutions at DJI, a position he has held since 2017. In this role, he is responsible for maintaining close contact with key reseller and distributor accounts, providing high-level technical support across Western Europe. He plays a crucial role in setting up the market for DJI's pro-level industrial product range, ensuring that partners receive the necessary support and resources to succeed.
Previous Experience at DJI
Jeremy Tjon has a history with DJI, having worked as a Service Specialist for three months in 2015 and later as a Supervisor of Tech Support from 2015 to 2017. In these roles, he gained valuable experience in customer service and technical support, which laid the groundwork for his current managerial position. His time at DJI has contributed to his expertise in the field of industrial solutions.
Professional Background in Telecom and IT
Before joining DJI, Jeremy Tjon held various positions in the telecom and IT sectors. He worked at BelCompany as a Sales representative from 2000 to 2006 and then at Coolblue BV as a Product Manager Team Telecom from 2006 to 2010. He also served as a Research & Development Specialist at Sweex Europe BV from 2011 to 2014 and as a Product Specialist Telecom & IT at Coolblue BV from 2010 to 2011. These roles provided him with a solid foundation in product management and technical support.
Education and Technical Training
Jeremy Tjon studied at TI Mondriaan Project Education, where he focused on Information Technology and Cisco networking from 2000 to 2004. This educational background equipped him with essential technical skills that he has applied throughout his career in various roles within the telecom and IT industries.
Training and Support Initiatives
In his current role at DJI, Jeremy Tjon hosts international technical dealer training sessions for the company's pro-level industrial product range in Western Europe. He assists reseller and distributor accounts with a wide array of aftersales process matters, ensuring that partners are well-equipped to handle customer needs and technical challenges.