Ross Huang
About Ross Huang
Ross Huang serves as the Global Key Account Service Director at DJI, a position he has held since 2020. He has extensive experience in service management, having previously worked at Huawei, OnePlus, and IBM in various roles.
Work at DJI
Ross Huang has served as the Global Key Account Service Director at DJI since 2020. In this role, he is responsible for managing key accounts and ensuring high-quality service delivery. His tenure at DJI has lasted for four years, during which he has contributed to the company's customer service strategies and operational efficiencies in the drone technology sector.
Previous Experience at Huawei
Before joining DJI, Ross Huang worked at Huawei Consumer Business as an HMS Project Leader from 2018 to 2020. In this capacity, he was involved in project management and service delivery initiatives, focusing on enhancing customer experiences and operational processes within the organization.
Experience at OnePlus
Ross Huang held the position of Regional Service Manager at OnePlus from 2016 to 2018. His responsibilities included overseeing service operations and ensuring customer satisfaction across various regions. This role allowed him to develop skills in service management and customer relations.
Career at IBM
Ross Huang's career at IBM spanned several roles, including IT Service Delivery Manager from 2015 to 2016 and Change Coordinator from 2013 to 2015. In these positions, he managed IT service delivery and coordinated change management processes, contributing to the efficiency of IT operations.
Education Background
Ross Huang completed his bachelor's degree at 长沙学院 from 2009 to 2013. His education provided a foundation in relevant skills and knowledge that he has applied throughout his professional career in technology and service management.