Fonda Shanks
About Fonda Shanks
Fonda Shanks serves as the Business Office Manager at Dmpg Ltd - Digital Media Performance Group in London, England, where she has worked since 2016. With over 20 years of experience in financial revenue cycle operations management, she has held various roles in healthcare and holds multiple degrees in business-related fields.
Work at DMPG
Fonda Shanks has served as the Business Office Manager at Dmpg Ltd - Digital Media Performance Group since 2016. In this role, she oversees various business operations and contributes to the management of revenue cycle teams. Her tenure at DMPG spans eight years, during which she has demonstrated proficiency in implementing new processes and exceeding operational targets.
Education and Expertise
Fonda Shanks holds a Bachelor of Applied Science degree from Mercer University, where she studied Marketing, Management, and Business from 2015 to 2016. She also earned a Bachelor of Arts in Organizational Leadership from Mercer University in 2016. Additionally, she has pursued studies in Marketing and Business Management at Kennesaw State University and Southern Polytechnic State University. She completed an Associate of Arts degree at Chattahoochee Technical College from 2009 to 2011.
Background
Before joining Dmpg Ltd, Fonda Shanks worked as a Revenue Cycle Manager at Piedmont Healthcare from 2014 to 2016 in Atlanta, Georgia. She also held the position of Support Manager at Conifer Health Solutions from 2007 to 2013 in Frisco, Texas. With over 20 years of experience in financial revenue cycle operations management, she has managed revenue cycle teams for more than 40 multi-specialty physician practices and has worked with 16 hospitals in the Southern Region.
Professional Experience
Fonda Shanks has extensive experience in financial revenue cycle operations management. Her career includes significant roles in healthcare organizations, where she has managed revenue cycle teams and implemented processes to enhance operational efficiency. She reports directly to the CFO of the Central Business Office, reflecting her involvement in high-level financial management.