Rene Nanos
About Rene Nanos
Rene Nanos is a Project Manager with extensive experience in project management and customer service. He has developed documentation for Podio, implemented automated communication techniques, and initiated the transition from Zendesk to Podio to enhance project management efficiency.
Current Role at DMPG
Rene Nanos serves as a Project Manager at DMPG - Digital Experience Enablement, a position held since 2018. In this role, he has developed comprehensive documentation and processes for the effective use of Podio, which is tailored for both internal and external stakeholders. He has implemented automated communication techniques to keep clients informed about their ongoing projects and open tickets. Additionally, he initiated the transition from Zendesk to Podio, enhancing team collaboration and project management efficiency.
Previous Experience
Prior to his current role, Rene Nanos worked at DMPG as a Relationship Manager for five months in 2018. He also held the position of Associate Consultant at Engage PSG from 2017 to 2018. Before that, he served as a Customer Service Manager at Codibee from 2015 to 2017 in Athens, Greece. His early career included a role as a Retail Banking Sales Consultant at Citi from 2008 to 2009 in Thessaloniki, Greece.
Education and Qualifications
Rene Nanos earned a Master's degree in Public Relations, Advertising, and Applied Communication from Leeds Metropolitan University, studying from 2006 to 2007. He also holds a Bachelor of Science (BSc) in Computer Science from the University of Lincoln, where he studied from 2001 to 2005. His educational background provides a strong foundation for his roles in project management and client relations.
Project Management Initiatives
In his role as Project Manager, Rene Nanos has created feedback loops aimed at continuous improvement and sustainability within project management practices. He has conducted internal and external training sessions to enhance understanding and utilization of new processes and tools among team members and stakeholders. These initiatives contribute to the overall effectiveness of project management within the organization.