Adam Nelson
About Adam Nelson
Adam Nelson is a Customer Support Associate at DMSI Software in Omaha, Nebraska, where he has worked since 2019. He has previous experience in customer service roles and holds a Bachelor of Science degree from Northwest Missouri State University.
Current Role at DMSi Software
Adam Nelson has been employed as a Customer Support Associate at DMSi Software since 2019. In this role, he is responsible for assisting customers with inquiries and resolving issues related to the software products offered by the company. His tenure at DMSi Software spans five years, during which he has developed a strong understanding of customer needs and software functionalities.
Previous Experience in Customer Support
Prior to his current position, Adam worked as a Customer Experience Specialist at Spreetail from 2018 to 2019. In this role, he focused on enhancing customer satisfaction and addressing customer concerns. His experience at Spreetail provided him with valuable insights into customer service dynamics and effective communication strategies.
Early Career at Hy-Vee
Adam began his career as a Nightshift Manager at Hy-Vee, where he worked from 2011 to 2014. In this position, he managed night operations and ensured that store standards were met. His experience at Hy-Vee contributed to his skills in team management and operational efficiency.
Internship Experience
In 2017, Adam completed a two-month internship as a Research Intern at Integrated Solutions. This role allowed him to gain practical experience in research methodologies and data analysis, further enhancing his professional skill set.
Educational Background
Adam Nelson studied at Northwest Missouri State University, where he earned a Bachelor of Science degree from 2015 to 2018. He also attended Metropolitan Community College and the University of Nebraska at Omaha, contributing to his comprehensive educational background.